Orion Bio Ltd Quality Policy is to enhance customer satisfaction, through continuous

improvement, operational excellence and delivery of quality products and services.

This policy applies across the whole organization of Orion Bio Ltd.

In support of this policy Orion Bio Ltd will ensure that:

• All employees are aware of their personal responsibility to deliver quality, fit for purpose products for their internal & external customers and to seek to improve processes, products and performance continuously.
• Orion Bio Ltd works in partnership with employees, contractors, customers, suppliers and regulators to strive for excellent operational performance and customer satisfaction in an increasingly competitive market place, in particular to:

1. Improve product and service quality
2. Improve our cost effectiveness and efficiency
3. Actively manage our internal and external supply chains
4. Develop a positive employee attitude to achieving excellent performance and to satisfying internal and
5. External customers
6. Maintain systems for continuous improvement, sharing good practice and learning from experience within
7. Have suitable arrangements for document retention and records management.

• Orion Bio Ltd maintains simple and effective management systems that describe all aspects of the companies activities and recognize the importance of people.
• Orion Bio Ltd ensures that all activities are adequately resourced and carried out by trained and competent people.
• Orion Bio Ltd has robust systems for Audit, Inspection, Peer Evaluation and Management Review and actively uses the outcomes from these for improvements which are implemented and embedded through the business planning process.
• Orion Bio Ltd uses appropriate national & international standards, certification & awards schemes and excellence & improvement tools to help satisfy customers and achieve business objectives.
• Orion Bio Ltd controls, assesses and monitors changes to ensure the desired effect is achieved in all aspects of its business activities and performance.

Orion Bio Ltd, are specialist suppliers of high specification, high quality indoor and outdoor infrared heaters.

We consider care for the environment to be critical and integral to our success. Improving our environmental performance is a key element to our goal to achieve excellence through continuous improvement.

We recognise that all human activities have an impact on the environment and it is our policy to reduce the impact of these actives, to reduce our dependency on non-renewable resources and integrate environmental considerations into our business decisions.

Our Environmental Policy we aim to achieve:

• Supply products with consideration to pollution and a reduction in our own environmental impacts.
• A framework for setting and reviewing environmental objectives and targets.
• Involvement, education and training of our employees and contractors.
• Protection of the community from harm of nuisance resulting from our activities, products and services.
• Compliance with all relevant environmental legislation, regulations and other standards that Under Control Instruments maintains.
• Sharing our environmental experience with interested parties.
• Striving for continual improvement through practices that recognise the moral, social, environmental, health and safety implications of our activities.
• This will be achieved through our environmental management systems and communicating to our employees, contractors, suppliers and other interested parties the importance of environmental performance improvement and that the contribution by everyone is essential in achieving this goal.